Deon Nicholas is the Co-Founder and CEO of Forethought, a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Deon was previously a Software Engineer at Pure Storage, a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it, Dropbox, a data storage company, and Palantir Technologies, a company helping the world's most important institutions use their data to solve their most urgent problems.