Spark Capital, Tiger Global Management, Bessemer Venture Partners, Accel, FirstMark, Burst Capital
Company Traction
As of July 2023, Ada has 4.2 billion conversations.
As of July 2023, Ada claims customers can resolve up to 77% of customer service interactions through automation, and customers can train up on the platform 10x faster than other customer automation platforms.
As of May 2021, Ada reported it had increased revenue by 6x in the previous 3-year period.
Leadership Team
Mike Murchison: Co-Founder & CEO of Ada. Former Co-Founder & CEO of Volley.
David Hariri: Co-Founder of Ada. Former Co-Founder of Volley.
Jim Monroe: Chief Customer Officer at Ada. Former Global VP of Customer Experience at AppDynamics.
Diego Lomanto: CMO at Ada. Former VP of Product Marketing at UiPath.
Mike Gozzo: CPO & CTO at Ada. Former SVP of Product at Zendesk.
