Company Description
Aisera is an industry-leading provider of generative AI and automation solutions. By automating service delivery and support for IT, operations, and customer service, Aisera empowers businesses to deliver delightful experiences for their employees and customers. Aisera’s AI Service Experience platform (AISX) harnesses the power of large language models and deep domain knowledge to effortlessly achieve 75%+ auto-resolution rates for inquiries and cut service delivery costs by 70%+ through self-service. It offers end-to-end automation of tasks, workflows, and processes across digital, voice, and contact center channels.
Significant Investors
Zoom, True Ventures, Menlo Ventures, Norwest Venture Partners, Icon Ventures, Khosla Ventures, First Round Capital, Goldman Sachs
