About

Founded

2012

Headquarters

Mountain View, California

Industry

Software

Company Description

BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and for enterprises of all sizes—from small and medium to Fortune 500 companies—to power their digital services.

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Funding

Total Raised

$337 million

Valuation

$1.2 billion

Significant Investors

Sequoia Capital

Company Traction

In 2021, BigPanda's net new ARR grew 155% on a YoY basis, gross dollar retention was 97%, net dollar retention was 122%, and a 5x YoY increase in $1 million deals.

BigPanda customers include Intel, Cisco, United, Nike, Marriott, Expedia, Kaiser Permanente, London Stock Exchange, PlayStation, and Blizzard Entertainment.

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Leadership Team

Assaf Resnick: Founder & CEO of BigPanda. Former Principal at Sequoia Capital.

Matt Morgan: Chief People Officer at BigPanda. Former Head of People at Blend.

Fred Koopmans: CPO at BigPanda. Former Senior Vice President of Product Management at Cloudera.

Jason Walker: CTO at BigPanda. Former Director, IT Operations Center at Blizzard Entertainment.‍

Rick Underwood: CRO at BigPanda. Former VP of Sales West, Major Accounts at Snowflake.

Press

CTech (April 24, 2023): Unicorn BigPanda lays off 13% of workforce

TechCrunch (August 17, 2022): AIOps startup BigPanda raises Series E extension, bringing its total capital to $340M

BigPanda Blog (January 12, 2022): BigPanda Raises $190 Million in Funding at $1.2 Billion Valuation

BigPanda